Effective date: July 7, 2026
Boss Battle Pack ($15.99) and Top-Up Pack ($1.99) purchases unlock digital exam credits and premium themes immediately after payment. Because these are digital goods delivered instantly, all sales are final and non-refundable, except where required by law.
Billing problems
If you were charged twice, charged the wrong amount, or a purchase didn't grant your credits, email us at hello@otesmedia.com with your username and the Stripe receipt — we'll look into it and make it right.
Disputes & chargebacks
Please contact us before filing a card dispute — most issues can be resolved directly and faster that way.
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